As a strategic partner in healthcare IT services, we go beyond functional support and leverage advanced technologies to deliver solutions that transform and enhance your healthcare operations.
Elevate your care and operations with strategic healthcare IT services. Our experience navigating healthcare-specific challenges and emerging trends is rooted in our long-term partnerships with a variety of healthcare clients. By helping healthcare organizations achieve compliant and scalable digital ecosystems, we enable them to quickly adapt to evolving patient and user needs.
With over a decade helping healthcare organizations modernize and streamline operations, we understand the unique challenges and opportunities within the healthcare sector.
As an ISO 27001 certified firm, we mitigate liability and vulnerability by ensuring strict adherence to data security and compliance standards like HIPAA, HITECH, and GDPR.
We take a value-focused approach to healthcare software development, unlocking efficiency and care avenues with custom healthcare software and AI-driven solutions.
We are equipped to manage all IT functions and can work with any internal team configuration by customizing our co-managed or fully managed IT services to your needs.
We facilitate compliant AI adoption and implementation to securely enhance healthcare workflows and care delivery.
Streamline core IT functions with AI, IoT, and other technology integrations by leveraging value-aligned, IT-led digital transformation strategies. Develop actionable roadmaps for compliant and resource-efficient systems and tech-enabled care.
Strengthen security and compliance posture with AI-augmented, real-time risk, threat, and violation monitoring. As an ISO 27001 certified organization, we follow HIPAA/HITECH, GDPR, and other relevant regulatory directives to implement the best privacy practices.
Make your existing tech ecosystems more accessible, interoperable, integration-ready, and disaster-resistant with modernization and cloud migrations that improve scalability, performance, and reduce resources without operational disruption or compliance violations.
Improve operational efficiency with custom software, seamlessly integrated into your workflow. Develop APIs, middleware, interface engines, and ETL pipelines to enhance integration capabilities and interoperability of existing systems.
Streamline cross-system processes, automate repetitive tasks, reduce bottlenecks, and embed compliance for faster, smarter operations with AI. Balance efficiency and liability with responsible AI-based optimizations and Human-in-the-Loop configurations.
Gain critical insights and intelligent decision-support with AI-augmented data analytics. Build a privacy-embedded data infrastructure for real-time and batch processing of structured and unstructured data, reducing administrative burden with compliant reporting automation.
Unlock efficiencies, reduce manual burden, and tighten compliance with responsible integration of AI capabilities in care delivery, patient engagement, and organizational workflow. Expand and transform healthcare operations with tailored IoT and other innovative solutions.
Offer reliable, proactive, and strategic IT support to digitally empower healthcare operations and improve care delivery. We fill talent gaps and simplify tech complexity for healthcare professionals, and facilitate value-aligned technology adoptions.
We conduct a comprehensive assessment to understand your IT needs, compliance requirements, skill gaps, and strategic goals.
Regardless of their individual scopes, IT contracts, SLAs, and HIPAA-required BAAs all encourage a transparent, goal-driven, strategic partnership and measurable results.
We tailor our onboarding process to your organization’s specific workflows, communication practices, culture, and systems for rapid and frictionless onboarding.
AI-augmented real-time monitoring of relevant operational dimensions and continuous tracking of performance metrics allow us to optimize service delivery proactively.
We transfer best practices, processes, and critical knowledge through regular training and documentation, ensuring seamless handovers and long-term self-sufficiency.
Our services evolve alongside your operational and care needs. We scale, add/remove tasks, update goals, and integrate relevant talent and tools as per emerging requirements.
AARP identified an urgent need to evolve its caregiver program and address the rising demands of millennial caregivers. 10Pearls developed a modernized web and mobile platform that consolidated caregiving resources into a unified, user-friendly experience.
A national health insurance provider faced growing complexity with their legacy claims system. 10Pearls developed an automated claims matching system to accurately cross-match claims with prior authorizations.
Amwell, a global leader in telehealth solutions, needed a more efficient method to deploy software updates for their end-to-end telehealth platform. 10Pearls optimized platform performance and streamlined software deployment processes, ensuring seamless and effective healthcare delivery.
A global leader in medical technology needed a web and mobile application to address inefficiencies in operations and patient support. 10Pearls developed a custom solution that optimized operations and informed decision-making.
A large multi-state healthcare payer relied on manual processes to manage prior authorizations. These manual workflows led to errors and resulted in tens of millions of dollars in incorrect payments. 10Pearls automated the prior authorization process, reducing errors and losses due to inaccurate data.
Healthcare
Caregiver support – gaps, opportunities, and emerging models
Critical issues in caregiver support within Medicare Advantage, Traditional Medicare, and Medicaid are examined, identifying emerging care models that improve outcomes and member engagement.
Healthcare
Harnessing AI & analytics as a force for good - HLTH 2023
HLTH 2023 Conference – Harnessing AI & Analytics as a Force for Good. Amir Azarbad, Managing Director, 10Pearls Healthcare was joined on this panel discussion by Ainsley MacLean, MD, Chief Medical Information Officer, Kaiser Permanente and Eugene Sayan, Founder and CEO, Softheon.
Healthcare
The Power Of Digital Engagement Tools For Medicare Payers
Revolutionizing payer engagement, enhancing member satisfaction, and improving health outcomes through the delivery quality healthcare services in the digital age.
Healthcare
Comprehensive Clinical Snapshot
Unified source of truth for population health management - leveraging cutting-edge technology to advance clinical innovations, transform operations, improve patient outcomes, and reimagine patient experiences.
Healthcare
10Pearls Bringing Digital & Global Expertise to Healthtech
Revolutionizing healthcare through innovative digital solutions that adheres to stringent security standards, ensuring the protection of patient privacy.
Any service that directly fulfills or supports a healthcare organization’s digital needs falls under the healthcare IT umbrella. These services aim to improve operations and care delivery.
Not if you are working with an ISO 27001 certified company like 10Pearls. We strictly follow data security and privacy best practices. Outsourcing healthcare IT services to 10Pearls will actually enhance your healthcare data protection.
Not if you are working with an ISO 27001 certified company like 10Pearls. We strictly follow data security and privacy best practices. Outsourcing healthcare IT services to 10Pearls will actually enhance your healthcare data protection.
The diverse capabilities of AI can be leveraged in many strategic ways throughout healthcare. Some common use cases include:
Yes. 10Pearls has extensive experience integrating advanced technologies, such as AI and ML, into legacy IT infrastructures. We also have modernization capabilities to improve your existing IT infrastructure.
Scalability is a priority for all systems and applications we develop. Our goal is to deliver solutions that not only deliver measurable value but have the ability to grow alongside your organization. By leveraging cloud-native architectures, embedded interoperability, and modular frameworks, we build scalable and future-proof healthcare IT solutions.
A contract is a high-level agreement between a healthcare organization and an IT firm that outlines the scope of work, duration, liability, pricing, confidentiality, strategic goals, and more. A Service-Level-Agreement or SLA covers operational specifics like response time, ticket resolution processes, communication protocols, and defines performance metrics. A Business Associate Agreement or BAA is a mandatory HIPAA requirement that defines how the IT vendor will handle Protected Health Information (PHI), including their liability, responsibility, and critical safeguards.
By developing comprehensive data security, privacy, and compliance policies and implementing controls in accordance with relevant regulatory directives – HIPAA/HITECH, 21st Century Cures Act, CMS, and FDA requirements, and state rules if applicable, in the US. Similarly, we adhere to GDPR, MDR, NIS2, and other regulations in the EU. In other regions, we ensure compliance by adhering to applicable and relevant regulations and requirements.
