10Pearls blends Appian capabilities with operational realism to develop workflows that boost productivity and ROI while reducing risk, without adding automation debt or app sprawl. Our Appian consulting services focus on designing long-life workflows that are adaptable and resilient. As an AI-first Appian partner, 10Pearls helps enterprises with end-to-end agentic AI implementations and orchestration through Appian. This allows for automation of complex, multi-step processes spanning multiple business functions.
Identify, prioritize, and sequence high-impact processes for automation with Appian automations aligned to measurable outcomes and strong operational ROI.
Minimize app sprawl and establish a durable automation orchestration foundation with Appian. Architecturally embedded governance enables secure scaling and innovation.
Sustain enterprise-wide automations as a continuously optimized execution layer with AI-enabled support to evolve workflows with the business’s changing needs.
Design grounded workflows, adaptive case models, and intuitive UX to reduce implementation friction while maximizing adoption and automation impact.
Implement automations without disruptions, establish clear operational boundaries, and enable secure Appian integrations with other enterprise platforms.
Reduce operational risk, ensure predictable performance, and accelerate automation releases with rigorous yet agile QA coupled with end-to-end validation.
Extend Appian workflows with AI-enabled decision support, intelligent routing, document automation, and human-in-the-loop controls.
Enable scalable, resilient, and compliant Appian workflows with a process-first approach grounded in diverse industry experience and operational context.
Sustain and improve platform ROI and productivity gains by continuously optimizing Appian implementations and workflows.
Reduce app sprawl and performance decay by laying a strong architectural foundation for the Appian platform and applications.
Minimize operational friction and redundancies with an integration-first approach to Appian adoption within the enterprise ecosystem.
Enable secure, compliant automation by leveraging our deep regulatory industry experience and governance-first approach to Appian development.
We identify high-impact business functions and processes for Appian-based automation. They are prioritized based on readiness, efficiency gains, governance complexity, and value potential.
Our design capabilities span high-level platform architecture for your enterprise to individual automation designs aligned with process needs. We also modify or refine critical processes for Appian automation.
We build Appian applications with process dependencies, system integrations, and long-term scalability in mind. Our development approach emphasizes modular design, performance, and maintainability.
We validate workflows, integrations, performance, and user experience before release. Phased deployments and rollback planning help reduce risk and protect operational continuity.
Pre-deployment support helps your enterprise with Appian-focused change management and encourages in-house skill development for Appian. Post go-live support focuses on deployment stability and continuous improvement.
Appian connects and orchestrates workflows across core enterprise systems, enabling stable, long-term automations that redefine your processes. 10Pearls augments this innate strength with a wide range of systems, including:
Extend CRM workflows with Appian automation while avoiding unnecessary customization of core platforms.
Enhance process visibility, agility, and exception-handling capabilities of ERP systems with Appian-driven orchestration and automation.
Align Appian with enterprise identity and access controls to strengthen permissions, role-based access,
Connect Appian to enterprise data sources to support analytics-driven workflows, reduce duplication, and enable AI-ready process automation.
Accelerate document-based processes and content accessibility by simplifying and automating relevant processes and controls.
Implement resilient automations for long-running asynchronous systems, minimizing manual event handling and exception-driven failures.
case study - healthcare
Bridging the gap between disparate patient health record systems with a user-friendly platform that provides clinicians a single source of truth for comprehensive patient data.
case study - healthcare
Building a claims matching system to overcome data complexity and variability leading to inaccuracies and mismatches in prior authorizations.
case study - healthcare
Empowering healthcare providers to deliver more timely and effective patient care through a prior authorization system with an enhanced clinical decision engine.
case study - healthcare
Supporting clinicians managing prior authorization with automated workflows, driving efficiency and accuracy in utilization management.
Our diverse industry experience and deep Appian capabilities allow us to handle a wide range of Appian use cases across industries. This includes:
Automate a wide range of complex cases and claims, typically too exception-heavy and diverse for point automations.
Insurance claims exceptions, credit disputes, AML cases
Prior authorization, grievance processing, medical necessity reviews
Outage investigation, compliance case tracking, asset failure investigation
Passenger complaints, incident investigation, claims coordination
Orchestrate and validate approvals across distributed systems while streamlining onboarding for various stakeholders.
Customer onboarding (KYC/AML), loan approvals, vendor onboarding
Member enrollments, provider onboarding, research, and trial approvals
Procurement approvals, partner onboarding, product release, and change approvals
Student enrollments, faculty hiring, and research grant approvals
Reduce regulatory risk and compliance bottlenecks by operationalizing compliance through auditable, policy-driven workflows.
AML screening, model risk management, policy exceptions handling
HIPAA incident workflows, provider compliance monitoring, regulatory reporting
NERC/FERC compliance, safety audits, environmental compliance reporting
Data privacy workflows, security incident response, vendor security
Enhance service efficiency by automating processes and orchestrating workflows across systems and teams.
Accounts servicing, payment exceptions handling, dispute resolution
Scheduling automation, benefits and eligibility, clinical service coordination
Customer service, order exceptions handling, sales operation support
Operations support ticketing, maintenance requests, service disruption coordination
Accelerate decision-making and resolution processes with automations orchestrated above core systems.
Customer request fulfillment, fraud investigations, insurance claims settlement
Care delivery coordination, appeals intake to resolution, prior authorization decisions
Field service requests, incident remediation, asset maintenance requests
IT service requests, product issue remediation, customer support
Official Appian partners with certified resources signal mature platform capabilities and strong development capabilities within the Appian ecosystem.
Partners that take a governance- first approach to Appian designs and implementations help you unlock efficiencies without automation risks.
Comprehensive post go-live support that focuses on both optimization and change management can enhance your Appian ROI.
A deep understanding of operational processes across different industries is critical for implementing productive and governed automations.
Leveraging the full potential of the Appian platform requires deep, process-level integration with various enterprise systems.
Appian consulting, when offered by certified Appian partners, is the practice of guiding enterprises through every stage of Appian adoption. This spans from discovering optimal use cases for automation and developing operationally aligned Appian workflows to post-deployment support and continuous optimization. The exact breakdown of consulting services may vary among partners, with some offering merely guidance while others offering complete hands-on implementations.
An Appian consultant (firm) helps businesses adopt Appian into their digital ecosystem and align with their process automation needs. Their role may span from specific Appian tasks like integration or development to end-to-end Appian deployments.
An Appian partner is an individual or firm certified by Appian to provide a wide range of platform-related services. This includes Appian consulting and development services, end-to-end implementation, strategy, and support. Appian has multiple tiers for its partners, which include consulting giants like Deloitte and KPMG and engineering partners like 10Pearls.
Some fundamentals to evaluate potential Appian partners include certification, integration depth capabilities, governance-first approach, post go-live support, and operational understanding. Additional factors to consider are industry experience, delivery speed, pricing, supplementary capabilities like cloud and legacy infrastructure, and alignment with complementary goals. For organizations seeking Appian implementations that can support AI adoptions, AI-enabled engineering partners like 10Pearls are a good fit.
An Appian implementation may take anywhere from a few weeks to several months, depending on process complexity, automation needs, regulatory landscape, operational dependencies, in-house talent availability, and a number of other factors.
Appian consulting cost may range from a few thousand dollars (US) to millions and is influenced by multiple factors, including safety and compliance requirements, integration depth, number of environments, complexity of each environment, performance goals, and delivery timelines.
Appian natively connects with a wide range of enterprise systems, including CRMs, ERPs, cloud services, identity systems, etc. It may also offer out-of-the-box integration capabilities for various proprietary systems and custom platforms through pre-built connectors and standard integration tools and frameworks. For others, Appian partners like 10Pearls can develop custom APIs and connectors to facilitate integrations.
Yes. We offer comprehensive post go-live Appian support services, including continuous optimization, new workflow creation, modification, new development, change-management assistance, and building in-house capabilities.
While Appian is being heavily used across a wide range of industries, including governments, life science companies, and energy, the financial services industry is heavily represented in Appian’s customer pool. This indicates that it may use Appian more effectively relative to other industries.
Prepare a clear, detailed, and grounded list of Appian and automation goals. It will help with the accurate scoping of your Appian consulting needs. You should also identify your internal governance elements that may interact with Appian implementations and workflows. Identify a comprehensive list of processes you want automated, which can be skimmed to the most high-impact use cases first, with the right consulting partner. Lastly, you should evaluate your in-house talent that will be delegated fully or partially to Appian so they can be trained in parallel to take over if your goal is to run Appian in-house with minimal support from consultants in the long run.
Make informed decisions regarding your Appian use cases, workflow selection,
and implementation structures with our guidance and tailored advice.