Case Study | Legal Services
Accelerating Critical Business Workflows with AI Automation
Improving speed, consistency, and risk control in a high-volume legal workflow through AI-powered automation.
Overview
A leading full-service law firm was spending hours manually processing daily patent notifications, slowing attorney communication and increasing deadline-related risk. 10Pearls developed an AI-powered automation solution that turned an hours-long process into a simple, single-command workflow completed in minutes.
~5 hours saved per run
For each attorney
4-minute runtime
From intake to delivery
Challenge
The client needed to modernize a high-volume, deadline-sensitive patent correspondence process that relied heavily on manual paralegal effort. The workflow was time-consuming, difficult to scale, and carried risk around accuracy, consistency, and timely client communication.
Solution
10Pearls delivered a fully automated, end-to-end patent correspondence pipeline requiring zero manual intervention. Executed with a single command, the solution orchestrates intelligent components across the firm’s existing infrastructure, connecting docketing data, USPTO documents, attorney templates, and Microsoft 365 into one streamlined workflow.
The pipeline automates each step, from case retrieval and PDF data extraction to deadline calculation, email generation, Outlook delivery, and audit logging. As a result, the firm reduced manual processing to an approximately 4-minute end-to-end runtime, replacing roughly 5 hours of paralegal effort per run while improving consistency, scalability, and risk control.
Customer
Leading full-service law firm
Services
Artificial Intelligence
Business Process Orchestration
Custom Software Development
Data Analytics
Generative AI
Tech stack
Azure OpenAI
Azure Document Intelligence
Microsoft Graph API
Microsoft SQL Server
Microsoft 365 / Outlook
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