Generative AI Integration Services

Scale GenAI pilots across enterprise operations with generative AI integration services that streamline workflows, accelerate execution, and improve decision quality.

10Pearls in numbers

1,400+

experts across
100+ technologies

700+

solutions
deployed

225+

enterprise clients,
including Fortune 500

20+

years of
enterprise impact

OPERATIONALIZE GEN-AI ACROSS YOUR ENTERPRISE

Most GenAI initiatives fail not at the model layer, but where AI has to meet enterprise systems, data environments, and governance requirements. We bridge the GenAI deployment gaps through our legacy modernization experience, cloud and data platform expertise, and custom development capabilities. Guided by our regulated industry experience, this allows us to deliver secure, compliant, and resilient GenAI integrations into enterprise workflows that evolve alongside changing processes instead of becoming friction points.

Generative AI integration challenges we solve

Stalled GenAI pilots

GenAI solutions built and tested in isolation don’t scale and deliver in production, resulting in lost or reduced ROI, costly rework, and AI adoption delays.

Architectural alignment

Existing data architectures weren’t built for GenAI requirements of data availability and pre-processing, making alignment resource intensive.

Security & governance

GenAI solutions must perform within existing security and governance  boundaries, or they introduce new vulnerabilities and compliance risk.

Misaligned initiatives

Narrowing alignment to model fine-tuning leads to misaligned solutions that underperform in production and increase hallucination risk.

Technical debt & cost

Stalled or misaligned GenAI deployments compound the cost and technical debt across multiple initiatives, discouraging further investment.

Our generative AI integration services

GenAI strategy & readiness assessment

Enable high-impact GenAI decisions by providing clarity on value alignment, adoption challenges, and a risk-aware integration strategy, with use-case prioritization.

LLM & foundation model integration 

Support AI-enabled operations through context-aware, governed, architecturally-aligned, and token-efficient integration of both open source and proprietary models.

Workflow & process
automation

Enhance productivity and operational efficiency through complex AI-augmented automations integrated into the relevant process, permission, and data layers.

Data pipeline & analytics integration

Minimize hallucinations and enhance context awareness and governance of GenAI deployments by integrating secure, real-time data pipelines, vector retrieval, and lineage.

Conversational AI
integration

Enhance engagement quality and resolution rates of conversational AI agents by grounding their responses in enterprise knowledge and policies for deep context-awareness.

Agentic AI integration & alignment

Support complex agent orchestration and frictionless execution of chained agentic workflows through process alignment and adequate permissions at the integration layer.

Continuous monitoring, MLOps & support

Maintain model performance with automated drift detection and Observability across prompts, outputs, latency, and accuracy. We also offer outcome-focused GenAI support.

AI security & governance integration

Minimize GenAI adoption risk by implementing AI-specific security and governance controls, IAM permissions for agents, prompt filtration, and building explainability layers.

Legacy modernization for
AI

Reduce modernization risk and cost by preparing legacy enterprise systems for GenAI integration through custom middleware and APIs while preserving business continuity.

Why enterprises choose us for generative AI integration

Our process-aware generative AI integrations are supported by over two decades of diverse enterprise experience and deep operational understanding.

Diverse platform expertise

Our certified AWS, GCP, Azure, Salesforce, Snowflake, and other platform experts support GenAI integrations through native tooling and connectors.

Enterprise-grade security

As an ISO 27001 certified partner, we take a security and governance-first approach to integration, API, and custom middleware development.

End-to-end AI capabilities

From fine-tuning to agentic AI orchestration, our end-to-end AI capabilities enable GenAI integrations that support and streamline AI adoption.

Domain-specific integrations

Our deep understanding of industry-specific operations and domain-specific processes enables nuanced, value-aligned, and compliant integrations.

Global delivery & support

With delivery centers across four continents, we offer multiple engagement models and time-zone aligned support for our integration services.

Modernization expertise

Our ability to handle complex generative AI integrations stems from our deep understanding of legacy systems and data architecture constraints.

We support GenAI integration across multiple enterprise platforms

We operationalize GenAI across platforms and ecosystems enterprises rely on through native tooling, orchestration, APIs, and custom integration engineering.
aws
Improve GenAI results by aligning the right models to your workflows on Amazon Bedrock while optimizing token and resource costs.
Align GenAI across the Copilot ecosystem using Azure’s built-in governance, IAM, and tenant-level security from the beginning.
Leverage Google’s AI stack to build grounded, governed, and reliable GenAI systems that are enterprise-aligned and production-grade.
Extend GenAI into Fusion ERP, HCM, and SCM workflows and engineer connections where out-of-the-box integration capabilities fall short.
Turn GenAI into autonomous agents that act on real customer data and hand off cleanly to the systems beyond Salesforce when needed.
Bring GenAI into ITSM, CSM, and HR workflows engineered around your real operational patterns, governance, and escalation paths.
Connect GenAI directly to your warehouse data securely, at scale, and ready to power the agentic workflows now reshaping how data is used.
Build GenAI capabilities directly on your lakehouse data with the governance, retrieval, and agent design production demands.

Our GenAI integration tech stack

Foundation model providers

  • OpenAI
  • Anthropic
  • Google
  • Meta
  • Mistral
  • Cohere
  • Amazon
  • Microsoft

Data &
infrastructure

  • Databricks
  • Snowflake
  • PostgreSQL
  • MongoDB
  • Kafka
  • Dbt
  • Airflow
  • Kubernetes
  • Docker
  • Terraform

AI frameworks & tooling

  • LangChain
  • LlamaIndex
  • Hugging Face
  • CrewAI
  • MCP
  • Pinecone
  • MLflow
  • Vector DBs

Enterprise
applications

  • Angular Salesforce
  • ServiceNow
  • Microsoft 365
  • SAP
  • Workday

Programming languages & engineering stack

  • Python
  • TypeScript
  • Java
  • .NET
  • Node.js
  • Go

Cloud
environments

  • AWS
  • Azure
  • Google Cloud
  • OC

How we deliver AI integration services

AI readiness & integration strategy

We assess the GenAI solution or model and evaluate data ecosystems, target processes, digital architecture, and enterprise systems for integration readiness to develop an optimal strategy.

Integration architecture & enablement 

When designing and mapping integrations, we identify existing connectors and integration tools. We also build custom APIs, middleware, orchestration layers, and controls for integration.

Workflow & operational alignment

From misaligned workflows to inappropriate IAM permissions, several integration challenges can emerge between business processes and operating environments that we identify and address.

Generative AI Integration & deployment

We integrate generative AI solutions and models after testing them for performance, permissions, and other critical operational parameters, making real-time adjustments as needed.

Governance, monitoring & optimization

We build governance controls and observability into the GenAI integrations to monitor for drift and performance, while continuously optimizing for cost, resource efficiency, and alignment.

Our GenAI case studies

case study - fintech

De-Risking Legacy Modernization with AI-Driven Engineering 

Establishing a risk-controlled foundation for legacy modernization through AI-assisted analysis, structured  methodology, and validated execution patterns. 

AI-augmented modernization path validated for incremental delivery 
Initial production deployments with phased rollout underway 
Read case study →
De-Risking Legacy Modernization with AI-Driven Engineering 

Case study - artificial intelligence

Improving Patient Care with Conversational AI

Automating routine pre- and post-operative engagement to ease clinician workload, improve responsiveness, and enhance patient experience.

Enhanced operational efficiency
Automated routine follow-ups
Read case study →
Improving Patient Care
with Conversational AI

Case study - artificial intelligence

Enhancing Claims Intelligence with AI-Driven Analytics

Transforming claims processing into a scalable, near real-time system that delivers accurate insights and reduces operational delays.

Reduced processing time
Improved data accuracy
Read case study →
Enhancing Claims Intelligence with AI-Driven Analytics
De-Risking Legacy Modernization with AI-Driven Engineering 
Improving Patient Care with Conversational AI
Enhancing Claims Intelligence with AI-Driven Analytics
De-Risking Legacy Modernization with AI-Driven Engineering 
1 / 3

Insights

Shifting teams to orchestrate AI-first software delivery

AI/ML

Shifting teams to orchestrate AI-first software delivery

AI shifts development bottlenecks and introduces context engineering, enabling smarter workflows, leaner teams, and improved productivity.

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Enterprise AI Agent Security: Lessons from the OpenAI Incident

AI/ML

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The recent OpenAI testing incident offers a timely reminder that AI agent security needs to go beyond the model itself....

FAQs about our software development services

What are generative AI integration services?

Generative AI or Gen AI integration services cover the end-to-end lifecycle of integrating generative AI tools and models into business processes, digital architectures, data ecosystems, and enterprise platforms. 10Pearls generative AI integration services span from readiness assessments and model alignment to custom integration engineering, MLOps, and continuous monitoring.

A GenAI integration may take anywhere from a few weeks to a few months based on the complexity of GenAI solutions and models, legacy constraints, data quality, process architecture, and a few other factors. 10Pearls has agile processes and mature playbooks in place to expedite integration projects while maintaining strict governance.

From hyperscalers like AWS, Azure, and GCP to CRMs like Salesforce and data platforms like Snowflake, 10Pearls can integrate GenAI with a wide range of enterprise platforms. We leverage both native integration tooling, connectors, and custom middleware and APIs for these integrations.

Yes, provided it’s handled by an AI-first engineering partner like 10Pearls that brings legacy modernization experience, platform expertise, deep regulatory knowledge, and end-to-end AI capabilities to the table.

GenAI development focuses on building solutions and applications around GenAI capabilities to meet business needs and goals. GenAI integration focuses on the deployment of these solutions and their integration with the existing digital architecture, data ecosystems, relevant enterprise systems, and business processes. As an engineering partner offering both capabilities, 10Pearls can handle significant complexity within both project types.

Yes. 10Pearls offers not just AI agent integration services, but a comprehensive range of agentic AI services, including agent development, orchestration, and AgentOps. We can integrate agentic AI systems into your workflows directly, with custom middleware, or, if needed, by modifying the agentic AI systems as per the workflow integration requirements.

We evaluate ROI as the relationship between business value created, total cost of ownership, and how quickly value gets realized. We measure across three layers: business outcomes (time saved, cost avoided, risk reduced, throughput gained), full-program cost (engineering, token spend, infrastructure, governance, change management), and adoption depth. Baselines for all of this are set with you before integration begins, so the value the work produces can be measured against where you actually started.

Ready to integrate generative AI into your enterprise operations?

We build solutions that seamlessly integrate, scale, and evolve with your digital ecosystem.
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