Case Study | Fintech
Customizable Core Banking System
Enhancing accessibility to digital banking solutions for financial institutions by enabling branding and customization for customer-facing services.
Overview
A financial technology company specializing in digital banking customization for financial service providers was facing substantial drop-offs. Financial service providers found updating and customizing their financial services to be cumbersome and inefficient. 10Pearls developed an agile digital banking solution equipped with mobile-optimized features and built to seamlessly integrate with core banking, third-party, and risk mitigation services.
Revenue growth
85% increase in conversion rates
Competitive advantage
market exclusivity & multiple software patents
Challenge
As drop-off rates continued to rise, financial service providers found themselves with an inconvenient and ineffective process for updating and customizing their digital banking services. This was beginning to negatively impact user engagement because customers were forced to deal with outdated digital experiences, which ultimately led to lower conversion rates and reduced satisfaction. This lack of seamless customization was also affecting growth initiatives and diminishing the long-term value offered to clients.
Solution
10Pearls developed the foundational intellectual property for an innovative digital banking solution, which enables new account openings in under four minutes through streamlined, mobile-optimized front-end workflows, combined with robust back-end services that integrate directly with core banking systems, third-party providers, and risk mitigation services. A comprehensive admin portal empowers financial institutions to customize branding, configure promotional offers, and adapt the user experience in real-time, driving successful account acquisition and enhancing customer engagement. This agile, fully integrated platform not only improves operational efficiency but also enables financial institutions to respond swiftly to market demands and foster long-term customer loyalty.
Related case studies
Fintech
Modernizing finance & procurement
A global provider of procurement, payment, and finance solutions needed to modernize their core platform to improve efficiency, quality, and user experience. 10Pearls transformed their technology stack by unifying codebases, standardizing processes, and streamlining DevOps workflows, setting a new standard for performance and scalability.
Fintech
Accelerating credit union innovation
Traditionally reliant on core banking providers, a group of larger credit unions were looking to gain control over their digital future but lacked the expertise to build a member portal. 10Pearls designed and developed a secure and customizable digital banking platform, empowering the credit unions to advance their digital offerings.
Fintech
Streamlining access to digital banking solutions
Legacy financial institutions struggle to engage with customers efficiently due to a lack of cost-effective and modern digital channels. 10Pearls developed a comprehensive SaaS platform to provide financial institutions with on-demand, advanced web and mobile banking services.
Fintech
Personalizing core banking with AI
A fintech solutions company focused on empowering global financial institutions to deliver digital-native financial products sought to develop a highly scalable, flexible digital banking platform with integrated AI and ML capabilities. 10Pearls designed an advanced, AI-powered platform, enabling banks to efficiently meet evolving customer demands with speed and adaptability.
Fintech
Enhancing digital banking experiences
A digital payments services company needed a complete redesign of its small business strategy and user experience. We conducted an in-depth process, engaging with business owners across the nation to align with their objectives, and build diverse design solutions through detailed wireframing to enhance the overall user experience.
Fintech
Simplifying digital payments
A financial technology provider sought to broaden its reach into new digital ecosystems without compromising its core business functions. 10Pearls enhanced the digital payments platform by implementing extensive integrations, ensuring improved functionality to support the provider’s growth strategy.
Fintech
Innovating identity protection
Sontiq, an intelligent identity security startup, needed a flexible partner to support the architecture and delivery of their identity protection platform without the overhead of a full-time team. 10Pearls provided a skilled team to develop a scalable, high-impact solution.
Fintech
Optimizing bill management
A leading digital payment solutions provider was looking to scale its award-winning bill management and payments platform to meet growing sales projections. 10Pearls provided a strategic mix of nearshore and onshore development resources to support the client’s teams to meet rising demand with efficiency, quality, and cost-effectiveness
Ready to get started?
Contact us today to learn how we can transform your products or ideas into scalable solutions that drive business value and growth.