Case Study | Healthcare Payer

Centralized EHR System

Bridging the gap between disparate patient health record systems with a user-friendly platform that provides clinicians a single source of truth for comprehensive patient data.

Overview

A major healthcare payer was struggling with operational inefficiencies due to multiple patient data systems. 10Pearls developed a streamlined solution that consolidated patient data and provided seamless access to essential information, significantly reducing workflow bottlenecks and improving care delivery.

Improved care delivery
through better patient insights

Over 10%​ reduction in admin cost​s
by optimizing overhead and efficiency

Challenge

Clinicians were facing inefficiencies and delays caused by having to log into multiple systems, increasing handling time and reducing productivity. The lack of consolidated and integrated health data was impacting comprehensive patient assessments, leading to complications in care coordination and ultimately impacting the overall quality and efficiency of healthcare delivery.

Solution

10Pearls utilized an agile development methodologies and a leading process automation platform, Appian, to develop a centralized system that consolidates all patient data, such as demographics, health metrics, claims, and records, into a single, actionable dashboard. This solution eliminates the inefficiencies caused by fragmented data systems and allows clinicians to access comprehensive patient insights without logging into multiple platforms. By reducing administrative burdens and workflow bottlenecks, the system enhances care coordination, decision-making, and overall healthcare delivery. With 2,000 active users and growing, the solution has significantly improved operational efficiency while supporting scalable, data-driven care improvements.

Customer

Leading national healthcare provider

Services

Tech Stack

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