created an innovative in-app experience to provide e-commerce capabilities and fund management for end users

overview

Nextel Brazil is a large mobile telecommunications carrier in Brazil, with over 4 million subscribers. As their customer base rapidly expanded, they saw increased demand for a mobile application to allow subscribers to manage their accounts. They turned to 10Pearls as their technology partner to quickly create a mobile self-service application for their customers.

App Features

  • Received Brazil’s Best Telecommunication Customer Service Mobile Application Award
  • Full account management
  • Paperless billing, e-commerce, and integration
  • Over 4 million users

 

Developed with an agile approach, this application provides in-app e-commerce capabilities to allow users to add funds to their account.