Forrester Recognizes 10Pearls as Top Customer Experience Consultant

Forrester CX

10Pearls is pleased to be named in Forrester’s recent report: Now Tech: Customer Experience (CX) Consulting Practices, Q2 2018 (link requires Forrester subscription). Listed amongst only 38 other consulting practices, 10Pearls is featured for our human-centric design, development capabilities, and dedication to transformation.

“In order to be successful, business leaders now need to pay close attention to how their customers interact with their brand digitally, which means prioritizing and building out superior CX strategies.” – Imran Aftab, CEO and Co-Founder of 10Pearls

Created to advice business leaders on how to select CX partners, the research discusses how to determine the need for a partner, and goes on to analyze the features most important in a CX consultant. The report focuses on the three areas that effective CX partners excel in: 

  • Grounding transformation in business strategy.
  • Using research to develop experiences. 
  • Utilizing continuous development methodologies

10Pearls has been cited in a number of other Forrester reports, including Now Tech: Service Providers for Custom Software DevelopmentVendor Landscape: Digital Experience Service Providers, 2017, and Vendor Landscape: Mobile Enterprise Application Services Providers (links require Forrester subscription).

Through our ability to build intelligent digital experiences that utilize emerging technologies, we are able to help our clients win, engage, and retain customers. We are proud to have been recognized as leaders in the CX space, and will continue to drive innovation. To learn more about our CX capabilities, take a look at our services, or check out how we use Design Studios and LPAs to help our customers kick-start their design.