A powerful communication and engagement tool, chatbots are becoming an integral part of many companies’ digital strategies. In fact, Gartner predicts that chatbots will handle over 85% of a business’s interactions with a customer by 2020.
Today’s consumers expect their everyday activities — driving to the office, meeting with colleagues, cooking their dinner — to be facilitated by digital technologies, particularly mobile technologies. Companies across industries (even in non-tech sectors) are realizing that they must have a digital strategy if they want to stay competitive.
More and more businesses are leveraging artificial intelligence systems and chatbots to enhance customer experience, but many questions remain about their long-term value. A better understanding of AI could help answer these questions and simplify UX for AI, which involves cognitive design, i.e. designing for how people think (not just what they want to see).
Each year, Gartner releases a Hype Cycle for Emerging Technologies, an analysis outlining the current technologies driving digital innovation. This year, 10Pearls was recognized as a leading digital development partner providing Artificial Intelligence (AI) and Customer Solutions and Innovation (CSI) services.
Each year, Gartner releases a Hype Cycle for Emerging Technologies, an analysis outlining the current technologies driving digital innovation. This year, 10Pearls was recognized as a leading digital development partner providing Artificial Intelligence (AI) and Customer Solutions and Innovation (CSI) services.
In our ongoing effort to enhance health services through innovative technology, 10Pearls Labs developed a machine learning algorithm capable of scanning 3D-image data sets and predict a patient's likelihood for developing cancer nodules in their lungs. This algorithm is based on predictive analysis and a specifically articulated neural network.
Voice is increasingly playing an important role in how we interact with technology today. At 10Pearls Labs, our R&D team has been looking at the effectiveness of products that provide speech to text capabilities
10Pearls developed a chatbot for AARP which is available to caregivers in their native channels (i.e. Facebook Messenger) and via AARP web properties, Caregivers in the Community (CINC) and CareConnection. The chatbot connects users to trusted health experts, serves as the first point of engagement, and provides relevant and useful information to caregivers.
10Pearls continues to actively pursue new and innovative use cases for blockchain and blockchain technologies. We recently developed an internal proof of concept solution that can be used to identify unexpected audit log entries in critical servers and machines. With a transparent digital ledger, users of the system can be assured that log entries cannot be changed or removed without administrative knowledge.
10Pearls is working on a navigation app built on Microsoft's Mixed Reality Platform and integrated with cell phone GPS services. The app offers a heads-up display (HUD) view of the navigation path on a HoloLens headset. Additional features include real-time calculation of distance traveled, waypoints achieved and routes to next waypoints.
10Pearls regularly participates in Global Azure events. At a recent Global Azure Bootcamp we presented our work on HoloLens. 10Pearls Labs developed an app for HoloLens that not only detects faces but identifies and predicts attributes like emotion, age, and ethnicity based on facial features and expressions.
10Pearls Labs developed a virtual reality (VR) bowling game for Oculus Rift. We were extremely impressed with the level of environmental detail VR technology allowed us to put into the game. Real Bowling 3D has been submitted to Oculus Rift's VR Store for review and will be available to the public soon.
10Pearls Labs is currently working on a virtual meeting concept. Through virtual meetings users from different locations will be able to see, interact, and voice chat with other user avatars in the virtual meeting room.
10Pearls developed a proof of concept solution capable of recognizing images and associating them with augmented reality models in real time. Using the app's camera feature, users snap a picture of the product prompting an augmented reality animation to play with information about it.
Leveraging voice-enabled artificial intelligence (AI) technology and Amazon’s Alexa, 10Pearls helped AARP build a prototype of an app to detect dementia in seniors. When seniors interact with Alexa, the app learns about their speech patterns and usual behavior, allowing it to intelligently measure changes that reflect confusion and shifts in mood.
