Sentiment Analysis (SA) is the process of using Artificial Intelligence to identify feelings and emotions expressed in words. It empowers companies to spot negative or positive sentiments about their product or service with precision, and take necessary steps to address those areas. Our SA experts at 10Pearls provide strategic consultation and implementation to help companies understand their audience better and propel their business forward.
Get valuable customers insights and devise brand strategies accordingly.
Predict market trends based on high-precision artificial intelligence. Pivot and position your business in-line with trends and forecasts.
Utilize Sentiment Analysis to perform SWOT analysis, contextualize and granulate key performance indicators, and create better messaging.
Understand your brand’s sentiment among audience, and using meaningful data, build and maintain a positive brand perception.
Understanding how consumers perceive a brand/product/service is extremely important for all kinds of business. With our Brand Sentiment Analysis, we enable companies to track their brand’s perception, find patterns and trends, and point out tricky areas and opportunities.
Our Reputation Management services include:
In addition to brand perception and customer opinion exploration, market research is one of the most prominent applications of sentiment analysis.
Our Market Research services helps businesses:
The use of sentiment analysis in product analytics stems from reputation management. Product Analytics are especially critical at the initial stages of MVPs. With product analytics, we help startups and established businesses:
Customer Support is one of the essential elements of sentiment analysis applications. We help businesses improve their Customer Support mainly via: