Natural Language Processing (NLP)

Create meaningful communication and improved customer satisfaction with 10Pearls natural language processing services, taking customer interactions to the next level with AI-driven automation.

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Convert unstructured text data into actionable insights

Our natural language processing (NLP) solutions enable businesses to unlock the full potential of their data by transforming unstructured text into actionable insights. Whether it’s automating text classification, streamlining customer support, or extracting critical insights, we customize our NLP solutions to align with your specific business goals.

Natural language processing services we offer

Sentiment analysis 

Interpret and categorize emotions expressed in text data to unlock valuable insights. Sentiment analysis is great for evaluating customer feedback, social media interactions, or reviews to detect positive, negative, or neutral sentiments. By integrating sentiment analysis into your chatbots, we develop empathetic, natural-sounding virtual agents. 

Entity extraction 

Organizations generate huge stacks of unstructured text data. Entity extraction identifies and categorizes specific entities within unstructured text. By detecting names, locations, dates, quantities, etc, entity extraction transforms raw text into structured, meaningful data that allows for more accurate decision-making.

Intent classification

Identify user intent based on their input, enhancing virtual assistants and customer support systems. Whether it’s requesting information, making a purchase, or scheduling an appointment, intent classification helps businesses automate and streamline processes by interpreting user inputs and triggering the right action.

Speech recognition 

Give your software the ability to understand spoken language, capturing nuances like accents, tone, and context to improve interactions between users and machines. Ideal for virtual assistants, voice-activated controls, and customer support automation, this feature elevates user experiences and efficiency.

Text classification

We offer advanced automated text categorization that organize and structure critical business data for improved searchability and management. This minimizes errors, saves time, delivers real-time insights at scale, and maximizes the value extracted from your information.

Large language models (LLM)

We leverage LLMs to implement text generation, language translation, conversational agents, and more. With LLMs, you can automate and enhance processes like customer support, content creation, and data analysis, making interactions with software more intuitive and human-like.

Sentiment analysis

Interpret and categorize emotions expressed in text data to unlock valuable insights. Sentiment analysis is great for evaluating customer feedback, social media interactions, or reviews to detect positive, negative, or neutral sentiments. By integrating sentiment analysis into your chatbots, we develop empathetic, natural-sounding virtual agents. 

Entity extraction

Organizations generate huge stacks of unstructured text data. Entity extraction identifies and categorizes specific entities within unstructured text. By detecting names, locations, dates, quantities, etc, entity extraction transforms raw text into structured, meaningful data that allows for more accurate decision-making.

Intent classification 

Identify user intent based on their input, enhancing virtual assistants and customer support systems. Whether it’s requesting information, making a purchase, or scheduling an appointment, intent classification helps businesses automate and streamline processes by interpreting user inputs and triggering the right action.

Speech recognition

Give your software the ability to understand spoken language, capturing nuances like accents, tone, and context to improve interactions between users and machines. Ideal for virtual assistants, voice-activated controls, and customer support automation, this feature elevates user experiences and efficiency.

Text classification 

We offer advanced automated text categorization that organize and structure critical business data for improved searchability and management. This minimizes errors, saves time, delivers real-time insights at scale, and maximizes the value extracted from your information.

Large language models (LLM) 

We leverage LLMs to implement text generation, language translation, conversational agents, and more. With LLMs, you can automate and enhance processes like customer support, content creation, and data analysis, making interactions with software more intuitive and human-like.

Natural language processing case studies

Advantages of natural language processing with 10Pearls

Streamline processes

Automatically analyze and monitor customer feedback, freeing up resources from repetitive tasks.

Large-scale analysis

Process and categorize huge amounts of unstructured data efficiently and accurately, from user data to reports.

Improve customer
satisfaction

Create more personalized interactions and resolve user needs more efficiently with intelligent virtual agents.

Actionable insights

Unlock valuable trends and gain real-time insights to improve data-driven decision-making and optimize business strategies.

Tools & technologies
nltk
stanford-nlp
openai
aws
google-cloud-logo.svg
huggingface

FAQs about natural language processing

Natural language processing is a branch of artificial intelligence that enables machines to understand, interpret, and respond to human language in a meaningful way. It is used to analyze large volumes of text, extract insights, and automate tasks like translation, summarization, and sentiment analysis.

NLP allows you to automate language-based tasks, improve customer interactions, and extract valuable insights from large volumes of unstructured data. It can power chatbots for better customer service, perform sentiment analysis to understand customer feedback, and categorize text for easier data management. NLP helps streamline processes like document search, translation, and content generation, saving time and improving efficiency across various departments.

Yes. Our team will work closely with you to assess your current system and determine the best approach for embedding NLP functionalities, without disrupting your current workflow and operations. Whether you need text analysis, categorization, or chatbot capabilities, we ensure a smooth integration process with no disruption to your operations.

We prioritize data security and privacy at every stage of development. All data processed is encrypted both in transit and at rest to ensure that sensitive information remains protected. We adhere to industry-standard security protocols and compliance regulations, like GDPR and HIPAA, depending on your industry. With strict access controls and continuous monitoring, we safeguard your data and provide you with a secure and reliable solution.

Yes, our NLP solutions are fully customizable to fit your specific business and industry needs. Whether you require tailored text categorization, sentiment analysis, or language processing for industry-specific terminology, we work closely with you to ensure the solution aligns with your goals. This flexibility allows us to create NLP models that deliver the most relevant insights and enhance the efficiency of your operations.

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