How Design Thinking Reduces Risk and Builds AI-Ready Solutions
By 10Pearls editorial team
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Most digital transformation efforts don’t fail because of bad technology—they fail because teams aren’t aligned, users aren’t considered early enough, and problems aren’t validated before development starts.
The result? Expensive rollouts with little traction and a major loss of momentum.
In a recent 10Pearls webinar, David Herring, 10Pearls Senior Director of Product Design, and Peter Hesse, 10Pearls EVP, Security & Compliance, explored how the Lean Product Accelerator (LPA) helps organizations avoid these common pitfalls. From surfacing hidden risks to accelerating discovery with AI, this session covered what it really takes to build solutions that deliver real business outcomes.
1. Misalignment derails projects—early discovery keeps teams focused
When teams don’t share a clear vision, it leads to rework, frustration, and wasted resources. LPA helps align business, design, and engineering teams around a common goal—ensuring the right problem is solved in the right way.
How 10Pearls helps:
By mapping user journeys, identifying edge cases, and clarifying assumptions up front, teams move forward with clarity and confidence.
2. AI brings both risks and acceleration
AI introduces challenges like data bias, model limitations, and regulatory concerns. But when addressed early, these can be mitigated. AI also accelerates discovery by making it easier to visualize concepts, communicate ideas, and build quick prototypes.
10Pearls approach:
We leverage AI tools to rapidly generate storyboards and functional concepts—helping teams test assumptions faster and win stakeholder buy-in earlier.
3. Human-centered design must stay front and center
Whether optimizing workflows or launching new products, AI should support human expertise—not replace it. A human-first approach ensures solutions are usable, accessible, and trustworthy.
Our value:
Thoughtful AI integration can enhance employee productivity, reimagine service functions, and create more intuitive user experiences.
4. Co-creation turns skeptics into champions
Involving cross-functional teams in the design process fosters ownership and trust. Collaborative activities, like ideation exercises and journey mapping, help surface unexpected insights and create momentum across the organization.
The outcome of 10Pearls LPA:
Teams have aligned, engaged, and ready to advocate for the solution.
5. Discovery surfaces organizational gaps
LPA doesn’t just uncover product opportunities—it highlights internal misalignments, from unclear data governance to siloed teams. Sometimes, the best solution isn’t the one a company first imagined—it’s the one revealed through shared discovery.
What we deliver:
A strategic roadmap that reflects true business needs and existing tech constraints.
6. Trust, security, and governance are essential
Security and compliance concerns can delay or block innovation. Through early alignment with privacy, security, and compliance stakeholders, organizations can explore emerging tech like AI without compromising trust.
10Pearls’ edge:
We design with governance in mind, ensuring responsible innovation and secure, scalable solutions from day one.
7. Real results, even under tight timelines
In one case, a healthtech startup with just four weeks to prepare for a pilot program was able to secure approval thanks to a fully functional AI-powered prototype developed through LPA. The solution prioritized personalization, compliance, and ease of use—proving that speed and quality don’t have to be at odds.
Why partner with 10Pearls?
We help organizations de-risk transformation, align teams, and accelerate development with strategic design, AI-powered tools, and industry-specific expertise. If you’re ready to validate faster and build smarter, our LPA is the place to start.
Let’s build the right thing — together.
De-risk product decisions & deliver results that matter, faster.
We help organizations craft innovative, user-centric solutions for impactful product experiences, turning ideas into actionable and validated strategies.
De-risk product decisions & deliver results that matter, faster.
We help organizations craft innovative user-centric solutions for impactful product experiences, turning ideas into actionable and validated strategies.
About the speakers
Peter Hesse is EVP & Partner at 10Pearls, where he oversees global delivery and compliance across the organization. He focuses on embedding security and governance into digital transformation initiatives across industries. Peter has over 25 years of experience in technology and has consistently delivered innovative solutions that balance technical integrity, security, and usability.
David Herring is the Senior Director of Product Design and Innovation at 10Pearls, where he helps organizations across industries and the globe create winning product strategies and reduce risk while adopting emerging technologies. With deep expertise in AI, enterprise platforms, and early-stage product strategy, David leads structured discovery processes that blend best practices from proven frameworks to uncover opportunities, align teams, and deliver measurable business impact.
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