Case Study | Telecom

Modernizing Asset Management for Greater Efficiency and Visibility

Unifying asset management and sales operations with intelligent automation and real-time analytics, driving efficiency, visibility, and scalable growth.

Overview

A leader in wireless infrastructure modernization needed to streamline its asset management and sales operations. 10Pearls developed a cloud-based platform with AI-enabled automation and real-time data insights to unify asset tracking, reduce manual effort, and improve operational visibility. The solution enhanced speed, responsiveness, and decision-making across teams—enabling scalable growth in a competitive market.

Increased visibility and accuracy
across asset portfolios

Improved reporting efficiency
by reducing manual processing

Challenge

Manual asset management processes created data inconsistencies and delayed decision-making. Sales teams lacked real-time visibility into asset availability and performance, slowing deal cycles and limiting responsiveness to client needs.

Solution

10Pearls replaced legacy systems with a unified, AI-optimized operational backbone built on Salesforce. Using Salesforce Lightning Web Components (LWCs), Salesforce Chatter, and custom automated workflows, we streamlined the entire acquisitions-to-pricing lifecycle, enabling faster deal transitions and data-driven decision-making.
The integration of Power BI dashboards with Salesforce provided real-time performance visibility, while automation across teams improved collaboration and shortened deal cycles, helping the client scale nationwide with greater speed, precision, and transparency.

Customer

Telecom infrastructure & asset management

Services

AI consulting and assessment
Business process automation
Custom software development
Strategy & consulting

tech stack

Tableau CRM
Flow Automation
Lightning Web Components
Power BI
Salesforce Chatter

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