Business Process Orchestration
Providing an orchestration layer for businesses to integrate and automate processes.
Turn complex operations into scalable growth
We don’t just support growth — we engineer it. With nearly two decades of enterprise experience and 1350+ experts worldwide, we help businesses modernize complex operations, eliminate revenue leakage, and accelerate innovation. Our modular, low-code platforms and AI-powered frameworks integrate seamlessly with legacy and modern systems, enabling agility, compliance, and ROI at scale.
Enterprise challenges we solve
Revenue leakages
across OpCos
We standardize revenue assurance across OpCos using AI-driven fraud detection, automated controls, and real-time transparency, enabling you to stop leaks before they scale globally.
Bottlenecks from
siloed systems
Turn fragmented systems into seamless, scalable engines for growth and decision-making. With AI-powered integration, low-code platforms, and predictive analytics, you gain real-time visibility, faster decision-making, and unified experiences.
Complex global
B2B2X workflows
We go beyond orchestration and automation. By using advanced AI frameworks and intelligent automation, we deliver solutions that simplify global complexity, unlock real-time intelligence, and accelerate partner-driven growth at scale.
Orchestrates complex, siloed systems into cohesive workflows, intelligence-driven workflows that accelerate operational efficiency across the enterprise.
Our expertise
With extensive AI expertise, we partner with you to deliver modernized, future-ready solutions that streamline operations and deliver measurable value.
Enterprise-grade platforms for rapid product delivery
Enterprise-grade orchestration & automation platform offering out-of-the-box intelligent BSS capabilities and AI-powered features to boost efficiency and accelerate innovation.
Enterprise-grade low-code automation platform enabling unified workflows, intelligent process orchestration, and rapid application delivery to boost efficiency and accelerate innovation.
AI agents & scalable infrastructure
Agent orchestration frameworks
Unlock next-level automation and insight with enterprise-grade AI agents designed for regulated telco environments and ready to scale across multiple business functions.
Infrastructure as a service (IaaS)
Ensure scalability and performance while transitioning from DevOps and PaaS models to containerised, high-performance IaaS.
Seamless integration & workflow automation
System integration
Lay a strong foundation for autonomous, adaptive orchestration as you move from traditional to agent-based orchestration.
Workflow automation
Accelerate complex processes with custom automation, eliminating bottlenecks and improving efficiency.
OSS/BSS orchestration
Enable real-time visibility, improved agility, and adaptive operations by integrating core telco systems.
Solution spotlight: Automation & orchestration at scale
We partnered with Vodafone to develop Symbox, an enterprise-grade automation & orchestration platform that offers out-of-the-box intelligent BSS capabilities to accelerate innovation and boost operational efficiency. The new Symbox Next-Gen introduces AI-powered assistants, low code process builders, and seamless analytics integration.
Core Symbox solutions
Digital lifecycle management
Contact-to-case order management solution
Revenue assurance platform
Eliminate leakage, enhance control
Supply chain management
Smarter media logistics, seamlessly delivered
CPQ and
deal design
Telecom configuration and quotation tool
Leverage advanced technology expertise to deliver future-ready, AI-driven solutions
Awards & recognitions
Enterprise success stories
TELECOM
Digital lifecycle management
Developed and implemented Symbox, a global order-to-cash workflow manager with integrated fulfillment, billing, and APIs to streamline B2B2X processes and improve visibility
- $1.7M saved in billing operations
- 75% faster onboarding
- 80% fewer order fallouts
TELECOM
Revenue assurance platform
Delivered a consolidated revenue assurance and fraud framework to standardize case logging, automate controls, and enable leakage tracking across all OpCos.
- $1.5B in recovered revenue
- 140% YOY leakage improvement
- 100% of OpCo adoption
MEDIA
Supply chain management
Deployed a supplier delivery portal and BPM-driven media workflows to streamline content delivery, improve compliance, and reduce manual interventions.
- 380+ hours saved monthly
- 1.5x KPI improvement
FINTECH
Fraud Intelligence Automation Platform
We leveraged our LPA to define a phased plan to automate ingestion, validation, and distribution, while enhancing portal configurations with architecture for APIs, SFTP, secure storage, and integrations with Meta and Lexis Nexis.
- Scaled to 100K records
- 150 daily concurrent users
- 99.99% uptime
FINTECH
Agent Orchestration Frameworks
We used our 10Code™ platform to analyze legacy code, extract business logic, and generate production-ready code aligned with NextGen standards, validating a repeatable modernization method via the Invoice Submission pilot.
- 75% faster modernization
- 100% document coverage
- 6 products ready for rollout
MEDIA
Cloud-Led Media Operations Modernization
Deployed a secure, AWS-based IaaS foundation with automated validation, supplier portal workflows, multi-AZ availability, and Power BI dashboards for real-time monitoring and reporting.
- 380+ hours saved monthly
- Real-time insights
- Proactive SLA monitoring
HEALTHTECH
System Integrations & Workflow Automation
Automated lead, case, and incident synchronization between ServiceNow and Salesforce, establishing reliable, audit-ready data workflows.
- 50% faster case resolution
- Zero duplicate records
- Fully reliable integrations
You are in great company
Choose 10Pearls’ future-ready business solutions
We empower enterprises with modern and scalable technology solutions that deliver measurable business value.
