Transformation Is A Journey
We design, develop, and deliver comprehensive initiatives to align digital strategy with business strategy.
We design, develop, and deliver comprehensive initiatives to align digital strategy with business strategy.
We design, develop, and deliver comprehensive initiatives to align digital strategy with business strategy.
A team of seasoned unconsultants dedicated to guiding national and regional health plans navigate through complex problems and facilitate the implementation of simple and effective solutions.
Our unconsultants approach prioritizes collaboration and unconventional perspective, working alongside you as a cohesive team. We bridge the gap between Business and IT with proven industry expertise in delivering scalable, business-driven technology and process solutions. We provide solutions that harness emerging technologies to optimize businesses and improve patient outcomes and experiences.
We thrive on solving the toughest and most complex problems. We bring a holistic approach that combines thorough analysis and our deep industry knowledge from executives, operators, and technologists. We are uniquely positioned to help build and execute your transformation strategy.
Rolling up our sleeves and helping companies develop, refresh, and ultimately achieve their vision is a passion of ours. Our team is able to assess the overall landscape to bring clarity to short-term and long-term strategic initiatives, identify new opportunities and threats, and determine how to measure performance.
Our approach to assess and help you achieve excellence starts with leveraging years of experience, applying six-sigma and lean methodologies, and gaining a deep understanding of your business. We are able to assess your current operations, pinpoint the gaps and opportunities, and help you build a foundation for the future.
Build data-driven confidence with clear measures of success. There is always a way to determine the delivered value of your initiatives through KPIs and metrics. We bring a unique blend of technical and business experience to help you derive and deliver key performance metrics that fit your organization.
We are a people-first organization and we bring that mentality to our people transformation projects. It begins with our consulting services at the strategic level and continues into the organization and execution. We incorporate your culture, structure, processes, and technology at each and every step of the way.
An employee engagement strategy must be more than onboarding and training; it needs optimized interviewing practices, development resources, a tactical approach to support change, and an infusion of the company’s mission, vision, and core values in everything. When a company does this, employees are more engaged and will make decisions the company can stand behind.
Our modular, customized onboarding solution is a thorough and thoughtful approach to ensuring the increased productivity of your people from Day 1. New employees are free to be themselves because they know what the company stands for, what’s expected of them, and how they contribute to the big picture.
Our unique experience has allowed us to partner with clients to build and evolve countless programs and workshops that fill employees’ skill gaps and help the company achieve their business objectives. Our approach is always people-first, and we infuse our solutions with client-specific real-world scenarios to make the learning relevant and immediately applicable.
The solutions we design and deliver are dependent on the client and the problem to be solved. All our projects are backed by an expansive pool of industry experts, implementation leaders, change management consultants, and technology and data specialists.
Technology is changing rapidly and how they’re implemented needs to evolve to improve agility, reduce costs, and increase quality. Our team is able to provide end-to-end support for your initiatives with experienced professionals that cover your people, process, technology, and data.
We help our clients optimize processes and modernize technology with confidence. We conduct assessments to evaluate current-state processes, governance, and performance measurements. From there, we’re able to design and implement strategies to increase efficiency and maximize speed and reliability.
We help companies transform into a data-driven organization. We meet our clients where they are understanding their data volume, type of systems, data quality, velocity, and methods of extraction. From there, we assess and determine the best solution for their current and future big data needs.
We thrive on solving the toughest and most complex problems. We bring a holistic approach that combines thorough analysis and our deep industry knowledge from executives, operators, and technologists. We are uniquely positioned to help build and execute your transformation strategy.
We are a people-first organization and we bring that mentality to our people transformation projects. It begins with our consulting services at the strategic level and continues into the organization and execution. We incorporate your culture, structure, processes, and technology at each and every step of the way.
The solutions we design and deliver are dependent on the client and the problem to be solved. All our projects are backed by an expansive pool of industry experts, implementation leaders, change management consultants, and technology and data specialists.
A sudden, brilliant, and timely event inspires a new journey of transformation,
but how do you get from here to there?
Evaluate where you are, establish the vision for the future, and assess readiness for change
Identify the critical activities and milestones of success and determine the right timeframes around them
Determine the resources, impacted stakeholders, and align the organization to the journey ahead
Construct the foundation of the transformation with input from critical stakeholders
Obtain buy-in, align expectations, and prepare the organization for the future-state
Deploy the pilot, measure performance, and support all stakeholders with immediate issues
Prioritize and resolve issues and identify opportunities for continuous improvements
Expand on the process and systems to reach new levels of performance and innovation
Reach maximum efficiency with adaptive technology and processes driven by data
A new state of people, process and technology is thriving that unlocks new opportunities to inspire and grow
Fortune 100 energy firm sought a multi-year strategy amid company-wide changes, requiring cost assessment for leadership buy-in and funding approval.
A healthcare organization was preparing to launch a new product offering to market and needed assistance with operationalizing its new care management processes.
Executives of a Fortune 50 payer was struggling to make data-driven decisions due to ongoing inconsistencies with how metrics were calculated, measured, and reported from their operational teams.
An international law firm wanted to build the capabilities of their talent development department. The focus was on employee engagement and retention, as well as upskilling staff and creating learning paths for emerging and existing leaders.
A Fortune 50 company needed to migrate 2500+ users across numerous sites and multiple states from a legacy system to a new custom solution with no impact to customer service.
A large health insurer was rolling out a high-end speciality product that required a “white-glove” level of service to meet the expectations of its members.
The services organization of a Fortune 50 enterprise encountered unforeseen changes in the marketplace that resulted in more than double their daily requests from internal customers overnight.
Many health plans have older, less sophisticated, claim systems and are unable to match prior authorizations to claim lines for payment.
A large health plan transitioned to a new utilization management system and had perceived data quality issues based on results from back-end dashboard sprints.
Fortune 100 energy firm sought a multi-year strategy amid company-wide changes, requiring cost assessment for leadership buy-in and funding approval.
A healthcare organization was preparing to launch a new product offering to market and needed assistance with operationalizing its new care management processes.
Executives of a Fortune 50 payer was struggling to make data-driven decisions due to ongoing inconsistencies with how metrics were calculated, measured, and reported from their operational teams.
An international law firm wanted to build the capabilities of their talent development department. The focus was on employee engagement and retention, as well as upskilling staff and creating learning paths for emerging and existing leaders.
A Fortune 50 company needed to migrate 2500+ users across numerous sites and multiple states from a legacy system to a new custom solution with no impact to customer service.
A large health insurer was rolling out a high-end speciality product that required a “white-glove” level of service to meet the expectations of its members.
The services organization of a Fortune 50 enterprise encountered unforeseen changes in the marketplace that resulted in more than double their daily requests from internal customers overnight.
Many health plans have older, less sophisticated, claim systems and are unable to match prior authorizations to claim lines for payment.
A large health plan transitioned to a new utilization management system and had perceived data quality issues based on results from back-end dashboard sprints.
CASE STUDY
Fortune 100 energy firm sought a multi-year strategy amid company-wide changes, requiring cost assessment for leadership buy-in and funding approval.
We leveraged our proven transformation framework to assess the organization, outline critical impacts, and prescribe strategies for people, process, data, and technology. We built a 3-year roadmap to address all aspects of the transformation including a full cost of ownership.
CASE STUDY
A healthcare organization was preparing to launch a new product offering to market and needed assistance with operationalizing its new care management processes.
We provided Process Consultants and Implementation Leads that managed the clinical components of planning, execution and operational readiness activities leading up to the go-live and through a stabilization period.
CASE STUDY
Executives of a Fortune 50 payer was struggling to make data-driven decisions due to ongoing inconsistencies with how metrics were calculated, measured, and reported from their operational teams.
Our team was engaged to interview leadership and identify key metrics that provided insight into operational effectiveness. We also conducted assessments to determine the root case of discrepancies and performed standardization activities to create universal metrics and calculations across the organization.
CASE STUDY
An international law firm wanted to build the capabilities of their talent development department. The focus was on employee engagement and retention, as well as upskilling staff and creating learning paths for emerging and existing leaders.
We worked closely with our internal partners to develop a three-year learning strategy, tied to overall business objectives and core competencies, as well as the firm's values and annual strategic initiatives.
CASE STUDY
A Fortune 50 company needed to migrate 2,500+ users across numerous sites and multiple states from a legacy system to a new custom solution with no impact to customer service.
We provided a holistic team of Change Management Consultants, Implementation Leads, Instructional Designers, and Trainers to support their migration. Our team led the planning, communications, training execution, and go-live in a phased approach.
CASE STUDY
A large health insurer was rolling out a high-end specialty product that required a “white-glove” level of service to meet the expectations of its members.
We were brought in to rescue the existing training that had resulted in ineffective customer service leading to customer attrition.
CASE STUDY
The services organization of a Fortune 50 enterprise encountered unforeseen changes in the marketplace that resulted in more than double their daily requests from internal customers overnight.
Inspirant Group was brought in to analyze the operational model and apply Lean-Agile practices that would increase capacity quickly, reduce delivery time, and enable stable and predictable delivery of services despite unexpected fluctuations in demand.
CASE STUDY
Many health plans have older, less sophisticated, claim systems and are unable to match prior authorizations to claim lines for payment.
Inspirant Group led an agile build of a custom Claims Match solution across different clinical domains using different technologies including Appian and Java. The Claims Match solution would accept claims from health plans and return pre-authorization match results tying into the clients' existing applications.
CASE STUDY
A large health plan transitioned to a new utilization management system and had perceived data quality issues based on results from back-end dashboard reports.
We provided a business analyst and two technical resources to conduct a full data mapping and modeling of front-end fields to the back-end database.
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