Decisiv is the transportation industry’s leader in Service Relationship Management. For more than a decade, they have been helping fleets overcome the challenge of keeping track of service events and the asset repair process.
Through a design-led approach, 10Pearls worked with Decisiv to identify how user experience and business processes could be improved. Our team helped Decisiv streamline the communication between fleets, service providers, and assets through the development of back-end APIs, white-labeled mobile apps, and web applications. These platform innovations helped Decisiv be named as one of Insights Success magazine’s 30 Most Innovative Companies to Watch.