Case study | Energy
Building a Digital Foundation for AI-Powered Operations
Delivering a connected set of custom AI solutions across the full asset lifecycle, expanding a focused engagement into an end-to-end transformation.
Overview
A leading electrical power and distribution provider initially engaged 10Pearls to address a focused operational need. During a 10Pearls-led discovery session, our team identified additional opportunities to modernise connected workflows across the organisation, expanding the relationship into a broader transformation spanning enterprise knowledge, field evaluation, inventory decisions, configuration, and customer quoting.
across the asset lifecycle
from days to ~1 hour
across enterprise systems
Challenge
The initial engagement centred on improving a manual inventory recommendation process that relied on fragmented information and could take weeks to complete. 10Pearls identified related inefficiencies across the broader transformer lifecycle, from knowledge access and field evaluations to technical documentation and customer quoting. These workflows relied heavily on manual effort, disconnected information, and institutional knowledge, creating opportunities to improve speed, accuracy, and consistency through a more connected approach.
Solution
10Pearls began with a focused advisory engagement, working alongside the client to understand existing workflows and identify where technology could create the greatest operational impact. During discovery, our team identified opportunities to apply related data, workflows, and AI capabilities to adjacent areas of the business.
As the initial recommendation engine demonstrated value, the engagement expanded into enterprise knowledge, digital transformer evaluations, automated technical documentation, and intelligent configuration and quoting. Each capability addressed a distinct operational challenge while building on a shared foundation, allowing 10Pearls to connect improvements across the broader transformer lifecycle.
The result was more than a collection of technology implementations. By combining advisory, product thinking, AI, and custom engineering, 10Pearls helped the client identify where existing work could create additional value while delivering purpose-built solutions for each opportunity, reducing evaluation times from days to approximately one per hour and inventory recommendations from weeks to hours as the engagement expanded across the organisation.
Top industrial transformer company
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