Managed Cloud Services

Build resilient infrastructure with our cloud managed services that provide proactive optimisation, continuous monitoring, and enterprise-grade security.

Enterprise cloud operations with
managed cloud services 

As an AI-first digital engineering partner, we design and deliver managed cloud services built for the
complexity of enterprise environments – multi-cloud sprawl, strict compliance mandates, and the pressure of zero-downtime operations.

With proven experience in regulated industries such as healthcare and financial services, our globally distributed teams manage and optimise your cloud infrastructure across AWS, Azure, and GCP, so you can focus on innovation while we keep your systems secure, efficient, and audit ready.

Benefits of managed cloud services with 10Pearls

Protect SLA performance

When your cloud infrastructure is unreliable, so is everything built on top of it. We monitor, detect, and resolve issues before they affect your users or violate service commitments. 

Control cloud costs 

Our FinOps approach gives you real-time cost visibility, anomaly detection, and optimisation recommendations to keep spending aligned with value. 

Strengthen cloud operations and security

Our managed cloud services bring deep expertise in AWS, Azure, and GCP, without the overhead of building an internal team. 

Simplify multi-cloud complexity

Managing workloads across AWS, Azure, and GCP creates inconsistency and complexity. We unify operations, security policies, and governance across all your cloud platforms. 

Embed compliance and risk management

Meeting SOC 2, HIPAA, or industry-specific regulations. We embed compliance controls directly into your cloud operations and provide the documentation you need for audits.

Unify and standardise cloud operations

We bring unified operations across your entire cloud estate, centralised monitoring, and seamless management regardless of where your workloads are running. 

Gain access to certified cloud experts

Our cloud managed services provider model gives you instant access to certified experts, SRE practitioners, and security specialists without the overhead of hiring. 

Our managed cloud services

Cloud strategy & advisory services

We build a scalable cloud foundation aligned with your current environment and operating model, supported by strong governance  to support long-term success. 

Cloud migration & transition support

Our migration specialists plan, execute, and stabilise your transition, ensuring your applications perform as expected from day one.

Cloud infrastructure management 

Maintain and optimise your cloud resources across compute, storage, networking, and databases. We configure and  manage your infrastructure to stay reliable 

Performance monitoring & reporting 

We proactively detect performance issues before they  impact users and provide dashboards that make it easy to track what matters 

Reliability engineering & SRE operations

Site Reliability Engineering (SRE) practices are at the core of what we do. We conduct root cause analysis and use data-driven analysis for performance optimisation. 

Cloud security & compliance 

Protect your cloud environment,  manage identity and access controls, monitor security events,  to ensure compliance with regulatory requirements. 

Backup, disaster recovery & continuity 

Safeguard your business-critical workloads with backup and disaster recovery planning. We align recovery strategies and test regularly to ensure readiness when it matters. 

FinOps & cloud cost governance

We provide cost visibility, detect spending anomalies, and optimise resource allocation to FinOps embedded in daily operations. 

Multi-cloud & hybrid  cloud support 

From hybrid environment to  regulated workloads, we ensure security and governance across AWS, Azure, and GCP with consistent policies and unified operations. 

DevOps automation & IaC integration

Reduce manual work and improve consistency through IaC and automation. We manage your templates and integrate with your existing toolchains for seamless operations 

Why choose 10Pearls for managed cloud services

Certified cloud experts 

Our team includes AWS, Azure, and GCP certified professionals with hands-on experience managing complex enterprise environments. 

Active SLA-aligned support 

We provide dedicated POC, SLA-backed response times, and complete transparency, so you always know who's managing your infrastructure and how it's performing.

Industry-specific frameworks 

From HIPAA to SOC 2, we align your cloud operations with the compliance standards your industry demands. 

Transparent reporting dashboards 

Our real-time dashboards give you clear insights into performance, costs, incidents, and compliance, so you can make data-driven decisions about your cloud infrastructure. 

Proven transformations 

We've helped organisations across healthcare, energy, financial services, and technology modernise and optimise their cloud operations. Our track record speaks for itself.

How we approach our managed cloud services

Discovery & onboarding 

Every engagement starts with deep assessment. We map your current architecture, identify dependencies, audit security posture, and benchmark performance baselines.

Proactive monitoring 

Our cloud managed IT services leverage intelligent monitoring with context-aware alerts and auto-remediation workflows.

SRE-driven operations 

We apply Google’s Site Reliability Engineering principles to your infrastructure. Error budgets, SLOs, and chaos engineering aren’t
buzzwords, they’re how we operate. 

Governance & reporting 

Our client portal provides real-time access to SLA metrics, incident reports, cost analytics, security posture, and compliance status. 

Continuous improvement 

Quarterly value reviews identify new optimisation opportunities, assess emerging risks, and refine strategies based on your changing needs. 

Our cloud platform expertise

Amazon Web Services (AWS) 

As an AWS cloud managed services provider, we deliver comprehensive infrastructure management, security operations, and cost optimisation. 

Microsoft Azure 

Our Azure cloud managed services support enterprise and hybrid environments. We help you unlock Azure's full potential while  maintaining security and compliance. 

Google Cloud Platform (GCP) 

Our GCP managed services deliver expertise in data platforms, cloud-native architectures, and application operations custom to Google Cloud's unique capabilities. 

FAQs about our cloud managed services

What are cloud managed services? 

Cloud managed services are outsourced operational support for cloud infrastructure. Instead of managing servers, security, monitoring, and optimisation in-house, you partner with a cloud managed services provider like 10Pearls to handle day-to-day operations. 

A CSP (Cloud Service Provider) like AWS, Azure, or GCP provides the infrastructure itself. An MSP (Managed Service Provider) like 10Pearls manages that infrastructure for you. 

A fully managed cloud service means your cloud managed services provider handles everything for you, from initial setup and migration to ongoing monitoring, security, optimisation, and support. 

Our cloud managed services include:

  • Infrastructure management,
  • 24/7 monitoring and support,
  • Cloud security managed services,
  • Backup and disaster recovery,
  • FinOps and cost governance,
  • Multicloud and hybrid support,
  • Automation and IaC,
  • SRE-driven reliability engineering.
Managed IT services typically cover on-premises infrastructure, networking, and helpdesk support. Whereas cloud managed IT services focus specifically on cloud platforms like AWS, Azure, and GCP. 
Yes. Our managed services for cloud include round-the-clock monitoring, alerting, and incident response. We’re always looking at your infrastructure, so you don’t have to. 
When an issue is detected, our team triages, escalates, and resolves it based on predefined SLAs. You’ll receive real-time updates, root cause analysis, and post-incident reports, ensuring transparency and continuous improvement.

SLAs vary based on your needs, but typically include uptime guarantees, incident response times, and resolution of timeframes. We customise SLAs to match your business-critical workloads.

We support all three major cloud platforms, AWS, Azure, and GCP. Our cloud management service provider team has certified experts across each platform, so whether you’re single-cloud or multicloud, we’ve got you covered.

Absolutely. Our managed services cloud expertise includes multicloud and hybrid environments. We bring policy consistency, centralised security, and unified operations-no matter how distributed your infrastructure.

Yes. Our FinOps practice identifies waste, right sizes resources, and optimises cost-performance tradeoffs. Many clients see significant cost reductions within the first quarter, without sacrificing performance.

FinOps is baked into our managed services cloud approach. We provide continuous cost visibility, automated alerts for spend anomalies, and proactive optimisation recommendations, ensuring you get maximum value from every cloud dollar.

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