{"id":11889,"date":"2018-08-20T12:47:33","date_gmt":"2018-08-20T12:47:33","guid":{"rendered":"https:\/\/clone4.10pearls.com\/?p=11889"},"modified":"2026-07-30T09:53:18","modified_gmt":"2026-07-30T09:53:18","slug":"voice-of-healthcare","status":"publish","type":"post","link":"https:\/\/10pearls.com\/uk\/blog\/voice-of-healthcare\/","title":{"rendered":"Our top takeaways from Voice of Healthcare"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11889\" class=\"elementor elementor-11889\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7216df8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7216df8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59892918\" data-id=\"59892918\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2b5630 list-style-01 elementor-widget elementor-widget-text-editor\" data-id=\"f2b5630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW173619338\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW173619338\">A couple of weeks ago, members of the 10Pearls team stopped by the\u00a0<\/span><\/span><a class=\"Hyperlink SCXW173619338\" href=\"https:\/\/www.vohsummit.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"TextRun Underlined SCXW173619338\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW173619338\">Voice of Healthcare Summit<\/span><\/span><\/a><span class=\"TextRun SCXW173619338\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW173619338\">\u00a0to mingle with, and learn from, other industry leaders at the forefront of the voice enablement in healthcare movement. Smart speakers are being adopted at record rates within the industry, and when voice enablement is paired with <a href=\"\/artificial-intelligence\/\">artificial intelligence<\/a> or <a href=\"\/machine-learning\/\">machine learning<\/a> the applications are limitless. As we saw at the conference, many companies are beginning to create solutions centered around voice, which is wonderful, but it is important to note that voice enablement must be done correctly to be effective.\u00a0<\/span><\/span><span class=\"EOP SCXW173619338\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong class=\"\"><div class=\"totalbusiness-shortcode-wrapper\"><div class=\"totalbusiness-box-with-icon-ux totalbusiness-ux\"><div class=\"totalbusiness-item totalbusiness-box-with-icon-item pos-left type-circle\" ><div class=\"box-with-circle-icon\" style=\"background-color: #91d549\"><i class=\"fa fa-star\"  style=\"color:#ffffff;\" ><\/i><br><\/div><h4 class=\"box-with-icon-title\"><\/h4><div class=\"clear\"><\/div><div class=\"box-with-icon-caption\"><p><\/strong><span class=\"TextRun SCXW154920074\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW154920074\">Leveraging voice-enabled artificial intelligence (AI) technology and Amazon\u2019s Alexa, we created a prototype of an app to detect dementia in seniors. When the user\u00a0<\/span><\/span><span class=\"TextRun SCXW154920074\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW154920074\">interacts<\/span><\/span><span class=\"TextRun SCXW154920074\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW154920074\">\u00a0with Alexa, the app tracks their speech patterns and behavior, allowing it to intelligently measure changes that reflect confusion and shifts in mood.<\/span><\/span><strong><\/p>\n<\/div><\/div><\/div><\/div><\/strong><\/p><p>If you are considering a voice interface, we recommend you keep the following tips in mind:<span data-ccp-props=\"{\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b>Avoid voice in isolation<\/b><b>:<\/b>\u00a0Like any other kind of interface, voice is most powerful when used in combination with other tools.\u00a0Isolating voice entirely will\u00a0lead\u00a0to a poor <a href=\"\/customer-experience\/\">user experience<\/a>, resulting in low\u00a0engagement\u00a0and retention.<span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b>Plan for scalability:\u00a0<\/b>Give yourself wiggle room to grow. As advancements are made and voice technologies improve, refreshing your voice interfaces will be imperative to remaining competitive and engaging customers.\u00a0\u00a0<span data-ccp-props=\"{\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b>Voice requires a new way to think about content:\u00a0<\/b>First our focus was on creating content for the web, and then content for mobile, and now we need to adjust our content strategies once again for voice. The content delivered via voice must be written and structured differently than traditional content, and in-depth\u00a0<a href=\"\/blog\/ai-chatbot-research\/\">research on AI chatbot &amp; emotional response<\/a>\u00a0into how your audience will engage is\u00a0crucial to success.<span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ol><div class=\"mic\"><p><strong><div class=\"totalbusiness-shortcode-wrapper\"><div class=\"totalbusiness-box-with-icon-ux totalbusiness-ux\"><div class=\"totalbusiness-item totalbusiness-box-with-icon-item pos-left type-circle\" ><div class=\"box-with-circle-icon\" style=\"background-color: #91d549\"><i class=\"fa fa-microphone\"  style=\"color:#ffffff;\" ><\/i><br><\/div><h4 class=\"box-with-icon-title\"><\/h4><div class=\"clear\"><\/div><div class=\"box-with-icon-caption\"><p><\/strong><a class=\"Hyperlink SCXW48562518\" href=\"https:\/\/www.technavio.com\/report\/global-voice-recognition-biometrics-market-2015-2019?v1\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"TextRun Underlined SCXW48562518\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW48562518\">By 2019<\/span><\/span><\/a><strong><span class=\"TextRun SCXW48562518\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW48562518\">, <\/span><\/span><\/strong><span class=\"TextRun SCXW48562518\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW48562518\">the voice recognition market will be worth\u00a0<\/span><\/span><strong><span class=\"TextRun SCXW48562518\" lang=\"EN-US\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW48562518\">$601 million.<\/span><\/span><\/strong><strong><\/p>\n<\/div><\/div><\/div><\/div><\/strong><\/p><\/div><p>Voice\u00a0interfaces\u00a0are\u00a0becoming more sophisticated\u00a0and\u00a0capable, and\u00a0have the potential to\u00a0revolutionize\u00a0the industry. If fed with enough data, these platforms can transcribe physician notes, bolster security, engage patients more effectively, and more.\u00a0\u00a0<span data-ccp-props=\"{\">\u00a0<\/span><\/p><p>If you are not already thinking of incorporating voice into your product road-maps, then now is the time to experiment.\u00a0If you are interested in building a pilot,\u00a0<a href=\"https:\/\/10pearls.com\/uk\/get-in-touch\/\">reach out<\/a>\u00a0to our team and we would be happy to walk you through the\u00a0process and\u00a0advise you on best practices.<span data-ccp-props=\"{\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A delegation from 10Pearls attended the Voice of Healthcare Summit, where they got to learn about the advancements in the healthcare 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